Protected Time for Learning (PTL) Dates:
The Practice is supported by the CCG in order to facilitate necessary training for all Practice staff. During this training, the surgery will be closed and all phone calls will divert to the On-Call GP service.
On the following dates the surgery will be shut from 12.30pm
Tuesday 8th October 2019
Wednesday 23rd October 2019
Thursday 14th November 2019
Tuesday 25th February 2020
Note: Afternoon of Tuesday 8th October there will be no clinics in the afternoon due to Clinician Training but the surgery will remain open for the collection of prescriptions, appointment booking and any other enquiries.
The Practice is supported by NHS Scarborough and Ryedale Clinical Commissioning Group to provide and facilitate important training and learning events for practice staff to help them keep up to date with relevant information to carry out their jobs and continue to deliver the services at the practice.
When the practice is closed, there will be an On-Call GP service running during these events and the date will be displayed in the surgery premises, on the main entrance door, main reception areas and on the NHS Scarborough and Ryedale Clinical Commissioning Group website.
Patients will need to collect repeat prescriptions outside of these times and any awaited test results will be available
the following day after 14.00pm.
In cases of medically urgent problems, please phone the practice and your call will be forwarded onto the On-Call GP service.
OOH contact number: 0300 123 0762.
Appointments:
General Practices across Scarborough and Ryedale are now offering Extended Access to routine practice services, with appointments from 6.30pm to 8pm and at the weekend. Ask your reception team for details
CQC Inspection
Care Quality Commission are the independent regulator of health and social care in England. Inspectors from CQC will be visiting Eastfield Medical Centre on March 13th to ensure that Eastfield Medical Centre are providing people with safe, effective, compassionate and high-quality care. If you are visiting the Surgery on this day you may be approached by an inspector and asked if you would answer some questions. This is not mandatory and if you would rather not speak to them that is fine. The inspection will not affect the provision of services. Following the inspection, Eastfield Medical Centre will publish the results.
Named Accountable GP
For many years we have run a "Usual Doctor" system where one of the Doctors in the practice takes responsibility for your care. Recently the Government has wanted this extending to all practices and so this has been changed to the "named accountable GP". From our and your point of view this has made no difference, however so that you are aware of who is responsible for your care your prescription repeat ordering slip will tell you.
If you do not have repeat prescriptions you can contact the surgery and ask one of the receptionists. You are of course free to see any of the GPs but it is helpful to know who is "your doctor" as any queries or letters or messages will go to that person.
Eastfield Medical Centre are looking for an Apprentice!
We need a Business Administration Apprentice to provide support for the Reception & Administration team.
Duties will include greeting patients, making appointments, prescription requests, answering queries, filing and administrative tasks.
Working week: Total hours - 37.5 Monday-Friday with shifts varying between the opening hours of 8am and 6.30pm
Wages: £146.25 / week (Apprenticeship Wage)
All enquiries must go through Tyro Training 01723 588 072
Email your CV to: tyroscarborough@craven-college.ac.uk
Care Home Choices
Please find a link below to Care Choices, here you will find a list of registered care homes in the area:
https://carechoices.co.uk/region/yorkshire-and-the-humber/north-yorkshire/
Eastfield Medical Centre does not endorse any of the care homes listed, it is provided as a helpful tool should you need it.