When We Are Closed
If you require medical advice or treatment outside of our opening times please ring NHS 111.
NHS 111 can be contacted 24 hours a day.
The urgent care centre in Scarborough is open 24 hours a day, 365 days a year. To save you having to wait, call 111 and they will give you a time to attend. Scarborough Urgent Care Centre Scarborough Hospital, Woodlands Drive, YO12 6QL
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Protected Time for Learning:
The Practice is supported by NHS Scarborough and Ryedale Clinical Commissioning Group to provide and facilitate important training and learning events for practice staff to help them keep up to date with relevant information to carry out their jobs and continue to deliver the services at the practice.
When the practice is closed, there will be an On-Call GP service running during these events and the date will be displayed in the surgery premises, on the main entrance door, main reception areas and on the NHS Scarborough and Ryedale Clinical Commissioning Group website.
Patients will need to collect repeat prescriptions outside of these times and any awaited test results will be available
the following day after 14.00pm.
In cases of medically urgent problems, please phone the practice and your call will be forwarded onto the On-Call GP service.
Practice Assurance on Out Of Hours Arrangements:
The OOH service arranged is based on providing 2 additional GPs based at Scarborough and Malton Urgent Care Centres to undertake any face to face assessments and home visits as required following telephone triage. We will also provide 1 Nurse Practitioner to support the GP’s with telephone triage and face to face.
This also includes all associated support staff and call handling services. Please note that the service provision is provided from 12.30pm until 18.30pm to all practices.
The dedicated contact number for the GP practices to divert their telephones systems is confirmed as 0300 123 0762.